The aviation and airline industry is in a state of constant flux, with new technologies and trends emerging at an ever-accelerating pace. As we look toward 2023, it’s clear that technology -and especially AI- will play a pivotal role in shaping the future of this dynamic and exciting industry.
If you’re wondering what the future holds for the aviation and airline industry, read on to discover the forecasted trends and cutting-edge technologies that are driving innovation for an improved passenger experience.
- Trend #1: Digital thread and model-based enterprise
The aviation industry, like many others, is expected to be more agile with production capabilities to navigate future disruptions. Research conducted by Deloitte highlights that a vast majority of companies are implementing initiatives in core Model-Based Enterprise (MBE) capabilities, in response to evolving customer demands and expectations.
As part of MBE, Digital Threads are a key step in Digital Transformation. They enable the seamless flow of data throughout the entire value chain, allowing for a more comprehensive evaluation of the impact of changes on the final product.
To tackle operational challenges, aviation companies are turning to advanced technologies such as Internet of Things (IoT), digital twins, and machine learning. 85% of companies have plans to implement these technologies in the future. The use of digital thread can also boost productivity by over 10%, significantly reduce engineering hours by 40% and increase asset efficiency by 20%.
- Trend #2: Automation and Robotics
A trend that will be increasingly present in 2023 and beyond is the increased implementation of automation, using technology to streamline operations and offset rising labor costs.
This is already being carried out in innovative ways, such as using autonomous technology to future-proof airside operations: from baggage tracking and transfer, to robotic dogs that can detect different elements, improving efficiency and safety.
Autonomous robots are becoming increasingly prevalent at airports for the delivery of retail and food & beverage, enhancing passenger experience with a continuous improvement approach.
- Trend #3: Personalization
Travelers increasingly expect end-to-end personalization at every step of their journey, integrating their digital services with their physical experiences. Examples include personalized and exclusive inflight entertainment, access to onboard food & beverage, and partnerships with top consumer brands.
By connecting digital services with physical experiences, airlines can create seamless interactions that fit the customer’s expectations and needs in a warm and meaningful way.
- Trend #4: Biometrics
Biometrics, while already a growing trend, have become even more important in the face of the Covid-19 pandemic. The contactless nature of biometric technologies has been particularly well-received by travelers. In fact, up to 75% of passengers have expressed a preference for the use of biometric data over traditional forms of identification such as passports and boarding passes. Not only it is convenient for passengers, but it could also help airlines improve their operational efficiency and reduce costs by automating various processes.
This technology also enhances security by ensuring that only authorized individuals are granted access to certain areas, such as airport lounges or aircraft cabins. Additionally, the use of biometric data also makes it easier for airlines and governments to comply with changing regulations and security requirements.
As we’ve seen, the aviation and airline industry is on the brink of a technological revolution, with new trends and technologies emerging that will shape the way we travel in 2023 and beyond. From digital threads and automation to personalization and biometrics, these cutting-edge advancements are poised to disrupt the status quo and transform the way we fly.
At Arionkoder, we have the experience and expertise to help you navigate this rapidly-evolving landscape. Our tech and product teams are ready to work with you to unlock the full potential of these trends and technologies and help you soar to new heights. So don’t wait any longer, reach out to us today and discover how we can help you take your business to the next level!