In our digital world, chatbots are everywhere. Whether it's seeking information, understanding a process, or initiating a claim, many of us have interacted with chatbots of various capacities. While these automated systems have made certain aspects of communication...
Category:
AI Strategy & Implementation
How AI is Revolutionizing Legal Work: The Secret to Faster, Error-Free Contracts!
In today’s fast-paced world, effective documentation is more crucial than ever. It never ceases to amaze me the sheer number of legal contracts we all participate in—whether as individuals or companies—has made it clear that they shape our interactions and require...
The fitting requirements of AI for clinical applications
AI has become a hot topic across many industries. The hype surrounding tools like ChatGPT has sparked new ideas and experimentation in a wide range of fields, pushing the boundaries of creativity and leading to successes in endeavors that once seemed like science...
Reshaping Health Tech: Avoiding AI FOMO and Focusing on Real Value
Health tech startups often struggle to make a lasting impact because they fail to align their innovations with real-world problems and user needs. This misalignment is one of the key reasons so many startups fall into the infamous Health Tech Valley of Death where...
AI is Inevitably Reshaping Healthcare: Why Ignoring It Could Be a Huge Mistake!
AI is a powerful tool for rewriting the playbook across many industries, and healthcare is no exception. With its vast potential, AI offers game-changing benefits: simplifying data management, minimizing human error, improving patient safety, and even streamlining...
Simplifying health experiences for patients
Technology has long played a role in healthcare, from early medical devices to today’s advanced systems. However, the persistent challenge has been the lack of user-centered design. While technological tools have the potential to enhance patient care and streamline...
Understanding Health Tech users: Clinicians
In the context of our Health Tech Guild, we are reviewing the main participants we design for. We consider this crucial to creating more human-centered products, and we’ve started with possibly the most relevant actor: The Clinician. Clinicians are central figures in...
RAG gets much better if you use agents – and this is how we do it
Generative AI applications are being developed at an unprecedented pace, with Retrieval Augmented Generation (RAG) being perhaps the most relevant example of it. Picture it as a ChatGPT-like interface, but customized to your own knowledge database. The trick is that,...
Knowledge Base Management through AI
What is a Knowledge Base? When we talk about a knowledge base nowadays, we may assume that it’s just a library of information and data related to a company, a product or a specific project. This vague definition leaves out some key aspects to consider when discussing...
The crucial role of QA frameworks in developing and deploying new features in RAG tools
Retrieval Augmented Generation (RAG) tools are one of the most popular applications of Generative AI and Large Language Models (LLMs). They enable seamless access and retrieval of data from diverse sources. By just asking a question to a chatbot, a user can...
Meet Alvee, one of our Reshape Health Grantees
https://youtu.be/UTnKFNvANJA We helped Alvee build their digital product through our Reshape Health Grants. See Alvee's case here, and find the transcript for Nicole Cook, Alvee's CEO's interview below. Nicole Cook: So we help healthcare organizations to reduce health...
AI in the Making: Prototyping & Validation Challenges, pt. 2
In part 1 of our series on AI in the Making, we explored the importance of early-stage prototyping in validating how AI interacts with users. We discussed adopting a fail-fast approach, the necessity of user validation, and methods like Wizard of Oz to simulate AI...
AI in the Making: Prototyping & Validation Challenges, pt. 1
Just like with any product, validating early how the AI will interact with users is crucial. Prototyping allows for this, helping product shapers conduct rapid testing of assumptions, uncover flaws, and iterate on solutions before committing to costly development....
Unveiling AI POCs While Safeguarding Data
In today's rapidly evolving AI landscape, companies are eager to explore AI tools to enhance operations, customer experiences, and decision-making. However, conducting AI Proof of Concepts (POCs) poses significant risks if not managed correctly. This insight offers...
The current problem with AI in Health Tech: great applications, disconnected experiences
The latest AI revolution, which includes Generative AI and Large Language Models (LLMs) presents an extraordinary opportunity to address bottlenecks in health tech. These technologies offer the potential to personalize and summarize information, streamline operations,...
Why Value-Based Care Is Falling Short and How Digital Products Can Help
First, what is Value-Based Care? Value-based care is a relatively new way of thinking about healthcare that focuses more on keeping patients healthy and less on the number of services provided. Instead of doctors and hospitals getting paid based on how many tests or...
UI Patterns for AI Augmentation (II)
In the continuing exploration of UI patterns for AI augmentation, this second article delves deeper into specific methods that empower users to seamlessly generate results using artificial intelligence. Just as we discussed in Part I, the integration of AI into...
Chain of Thoughts, Ep. 4: The AI Design Sprint
https://youtu.be/UEGacrIBC2s Introduction Nacho: Hello, everyone. Welcome to the next episode of Chain of Thoughts. Here we are, Nacho, Vico and Calde, as in the last ones. I hope that they can smile a little bit, right? Because they are kind of frightened. Okay, now...
Empowering Innovation: How Staff Augmentation is Transforming AI Implementation
For over two decades, Staff Augmentation has served as the strategic cornerstone of modern organizations. Now, with the advent of AI, its dynamics are poised for a transformative leap forward. Staff Augmentation empowers companies worldwide to swiftly achieve their...
Chain of Thoughts – Ep. 3: Product Design in the age of AI
Nacho: In today’s episode of Chain of Thoughts, we will talk about how the latest AI developments are calling for a redefinition of product design principles. Do standard designs sprints hold in this new landscape? How do product designers and AI experts interact with...
Building RAG tools: which components should we use?
Retrieval Augmented Generation (RAG) is designed to mimic human-like conversational abilities by seamlessly integrating retrieval, encoding, and generation mechanisms. The retrieval component enables the system to access relevant information from a vast corpus of...
Did you know about Devin, the AI that can act as an autonomous AI software engineer?
Cognition AI has recently introduced Devin, the world's premier autonomous AI agent that can independently write entire software projects from scratch based on simple text prompts. Devin is an autonomous AI software engineer designed to collaborate seamlessly with...
Improving customer service interactions using RAG
Retrieval-Augmented Generation (RAG) is revolutionizing question answering. It goes beyond the limitations of static FAQs by enabling chatbots to interact with users in natural language (any language!), answer questions from diverse data sources, and generate...
Behind the AI Curtain: Regulatory Approaches in China, the US, and the EU
Exploring regulatory approaches in the world of Artificial Intelligence: From self-regulation to comprehensive legislation, what is the way forward? As we dive into a world with AI, it's clear that sooner or later regulations will emerge. Instead of recounting past...